Privacy Policy
Introduction
At Annapurna, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website.
Information We Collect
When you use our website, place an order, or contact us, we may collect certain information including:
- Name and contact details
- Email address
- Phone number
- Shipping and billing information
- Order details and purchase history
- Technical information such as IP address, browser type, and device information
We only collect information that is necessary to provide and improve our services.
How We Use Your Information
We use your information for the following purposes:
- Processing and delivering your orders
- Communicating with you about your purchases or inquiries
- Providing customer support
- Improving our website, products, and services
- Sending updates, offers, or promotional information when you choose to receive them
We do not sell, rent, or trade your personal information to third parties.
Payment Information
All payments are processed through secure payment providers. Annapurna does not store or have access to your sensitive payment details, such as credit card numbers or passwords.
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, analyze website performance, and provide better services.
Cookies are small data files stored on your device that help us understand how visitors interact with our website.
You can manage or disable cookies through your browser settings; however, some features of the website may not function properly without cookies.
Comments and User Submissions
If you leave comments or submit information through our website, we may collect the data provided in the relevant forms along with technical information such as your IP address and browser details to help prevent spam and misuse.
Third-Party Services
Our website may include third-party services such as payment providers, analytics tools, embedded content, or delivery services.
These third parties may collect or process information according to their own privacy policies. We recommend reviewing their policies when using their services.
Sharing Your Information
We may share your information only when necessary for:
- Processing payments
- Delivering orders through shipping partners
- Providing requested services
- Complying with legal obligations
We never share your personal information for unauthorized marketing or commercial purposes.
Data Retention
We keep your personal information only for as long as necessary to provide our services, maintain business records, comply with legal requirements, and resolve disputes.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data when legally permitted
- Withdraw consent for marketing communications
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on our website.
Last Updated: August 2026